Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Last updated: December 2024

What Information We Collect

We collect different types of information to provide you with the best possible service

Personal Information

  • Name and contact details
  • Government-issued ID
  • Profile photos
  • Business information

Transaction Data

  • Purchase history
  • Payment information
  • Shipping addresses
  • Product preferences

Usage Information

  • Device information
  • IP address
  • Browser type
  • Platform interactions

Communication Data

  • Messages and reviews
  • Customer support interactions
  • Marketing preferences
  • Feedback and surveys

Our Commitment to Privacy

At AgroForest, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you use our platform.

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, list products, make purchases, or contact us. This includes personal information like your name, email address, phone number, address, and payment information. We also collect information about your use of our platform through cookies and similar technologies.

2. How We Use Your Information

We use your information to provide, maintain, and improve our services, process transactions, communicate with you, provide customer support, and ensure platform security. We may also use your information for marketing purposes with your consent, and to comply with legal obligations.

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with service providers who assist us in operating our platform, with your consent, to comply with legal requirements, or to protect our rights and the safety of our users.

4. Data Security and Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments. However, no method of transmission over the internet is 100% secure.

5. Your Rights and Choices

You have the right to access, update, or delete your personal information. You can also opt out of marketing communications and request data portability. In certain jurisdictions, you may have additional rights under local data protection laws, including the right to object to processing and the right to be forgotten.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser, but disabling cookies may affect the functionality of our platform.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses and adequacy decisions where applicable.

8. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

9. Children's Privacy

Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our platform and sending you an email notification. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Exercise Your Rights

You have control over your personal information. Contact us to exercise any of these rights:

Access your data
Update information
Delete your account
Export your data

Privacy Questions?

If you have questions about this Privacy Policy or how we handle your information, please contact us.